request a return

you may return your bassike.com order for a refund or credit voucher within 10 days of purchase, for any reason.


to submit your return click here.


for purchases made between the 1st and 24th december, we will offer an extended returns period until the 5th january.


for assistance with your return, please contact us at customercare@bassike.com or via telephone on +612 8457 6800



view our return policy