shipping information

please note we have been advised by our distribution partners to expect a possible 5-7 day delay to usual delivery timeframes due to travel and border restrictions. once your order is on board with the carrier, you will receive a shipping notification to track its progress. 


bassike international ships to all countries worldwide. 
we offer free DHL express shipping for all orders over 100usd. otherwise, worldwide postage charges are:

$10.00 dhl international express - 2-4 business days

you will be required to sign for your parcel upon delivery. if there is no one available to sign for your parcel upon delivery it will be redirected by DHL. we recommend providing an address where someone will be available to sign between 9am-6pm mon-fri.
bassike reserves the right to withhold shipments whilst pending confirmation of the recipient's delivery address, payment details or proof of identification.


shipping times

all orders placed before 12pm on weekdays will be processed and shipped on the same business day. orders placed after 12pm on weekdays will be processed and shipped on the next business day. orders placed on a weekend day will be processed within 24 hours of the next business day. once dispatched, DHL express provides bassike customers with a 2-4 business day delivery service within metropolitan areas, however, please allow an additional 1-2 business days for locations outside of metropolitan areas.

please note: there may be shipping delays during sale time.


international duties and taxes

all international orders will incur import duties and taxes upon arrival in the destination country. this is calculated by DHL. please contact your local customs or dhl office for more information regarding taxes and duties payable in your region.

US state taxes will be calculated and paid at checkout by the customer.